Sports Test Equip. Privacy and Cookie Policy
August 2022
Overview
Sports Test Equip is a company registered in Scotland, which is part of the Sports Labs group of companies collectively referred to as “Sports Labs”, “we” or “us” in this policy. We are committed to maintaining your trust and confidence and maintaining the security of your data is a priority at Sports Test Equip. We respect your privacy rights and we handle your personal data fairly and legally at all times. We want you to know that Sports Test Equip is not in the business of selling, renting or trading personal information and data is solely used to enable us to serve you. In this PRIVACY POLICY we provide lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. This policy protects you whether you meet with us in person, use a computer or mobile device to access our websites, or submit information to us via mail or customer surveys.
Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Wi-Fi
When you use SPORTS TEST EQUIP Wi-Fi, we may collect data about:
a) your device
b) the volume of data which you use
c) the websites and applications which you access
d) your usage by access time, frequency and location.
Security Cameras
We have posted signs on our premises to inform you that we are using CCTV for the safety of our staff and visitors. If you visit our offices in person, our security cameras will record activity from the moment you pull into our parking lot. Additional cameras are located throughout the building. By signing our front desk guest book, you are agreeing to & acknowledging the use of our CCTV system. In the event of a security incident, our video footage may be retained, stored and passed over to the police. In the unlikely event that this happens, you will be notified within 72 hours.
Products & Services
When you enquire about or purchase products, services or merchandise from Sports Test Equip, your name, address, email and contact number will be stored in our system. It is not possible for us to serve you without your agreement to supply the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
Google Analytics
When someone visits www.sportstestequip.com, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Third-Parties
We may use third-party software and cloud services to manage and store your data. We have reviewed the privacy policies of these organisations to ensure they are following GDPR. We do not authorise third parties to make use of your data for their own purposes, and we have the ability to remove your data from our third parties upon your request. Attached below is a list of the companies we use and the external links to their policies.
1. Microsoft (for email, planning & document storage)
https://www.microsoft.com/en-us/trustcenter/Privacy/GDPR
2. Xero (for accounting services)
https://www.xero.com/uk/campaigns/xero-and-gdpr/
3. Salesforce (for business development)
https://www.salesforce.com/uk/campaign/gdpr/
4. Send in Blue (for newsletters, press releases, events, outreach & updates)
https://www.sendinblue.com/gdpr/
5. NBS (for consulting software)
https://www.thenbs.com/knowledge/are-you-ready-for-the-gdpr
6. Forms2Mobile (for consulting apps)
7. Euro Business (for IT support)
https://www.eurobs.co.uk/news/2018/01/18/what-is-gdpr/
8. Dropbox (for large file sharing)
https://www.dropbox.com/en_GB/security/GDPR
9. Squarespace (for website services)
https://www.squarespace.com/privacy/
10. 2Circles (for mobile & desk phone services)
http://www.2circles.com/wordpress/wp-content/uploads/2018/04/2-Circles-Privacy-notice-V1.pdf
11. Eventbrite (for event planning)
https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB
1.12.Timetastic (for staff scheduling)
https://help.timetastic.co.uk/hc/en-us/articles/115005358589-GDPR-General-Data-Protection-Regulation-
Your Rights - The Sports Test Equip Subject Access Request Form (SAR)
You are entitled to view, amend, or delete the personal information that we hold on you.
Please visit: www.sportslabs.co.uk/sar for more information on how to submit your request.
Changes to this Notice
This Privacy Notice was last reviewed by Sports Test Equip on August 2022.